Frequently Asked Questions
Shipping Information
Our shipping process ensures that your handcrafted items are carefully packaged and delivered to you in a timely manner. We partner with reliable shipping carriers to guarantee safe and efficient delivery of your purchases. You can track your order and contact us for any shipping inquiries.
Returns and Exchanges
We understand that sometimes items may not meet your expectations. In such cases, we offer a hassle-free return and exchange policy to ensure your satisfaction. Simply reach out to our customer service team within the specified time frame for assistance with returns and exchanges.
Custom Orders and Personalization
Looking for a unique and personalized gift? We provide custom ordering options to tailor items to your preferences. Whether it's a special message, a specific design, or a personalized touch, we work closely with you to create bespoke pieces that reflect your individual style and sentiment.